Terms & Conditions
You are granted non-exclusive limited license to use the themes or products sold through this website in accordance with these Terms & Conditions (the license) issued by the HiCom Solutions.
This agreement is between the following parties:
You, the customer. Any mention of “you”, “your”, “client”, or “customer” should be considered as equivalent;
We at HiCom Solutions. Any mention of “we”, “our”, “the company” or “HiCom” are considered equivalent.
If the price is listed with '/platform' such as 'US$ 100 /platform', it means that price is applicable for only 1 platform: either android or ios. If you want to order both platforms: android and ios, the price will be double.
LICENSING & USAGE
All of HiCom Solutions' app solutions are licensed and copyrighted under HiCom Solutions. You are not allowed to redistribute these files unless you purchase the Multiple Licence option. Purchase of a source code grants the user usage in his own apps
DELIVERY & WARRANTY
Economy Plan: after HiCom Solutions receives your payment via paypal, you will be asked to specify the email that will receive the download URLs for what you just purchased. Then an email with the download URLs will be sent to the specified address. If not, do not hesitate to contact HiCom Solutions immediately. Each purchase will include 1 year free bug warranty
In Economy Plan, HiCom Solutions do provide documents detailed enough for experienced developers to be able to set up backend & to publish apps. Kindly note that HiCom Solutions does not offer backend setting up and app publishing support by default, unless you hire those services with extra fees. In case, you choose to set up backend or publish app yourself, and the app does not run due to your incompleted setting up, then it is not HiCom' problem to support. It is recommended to hire HiCom to set up to save your time & effort.
Business Plan: after HiCom Solutions receives your payment via paypal, you will firstly receive the original source codes as the Economy plan provides. After that, HiCom will contact you to discuss and confirm for the extra services. Each Business project will include 1 year free bug warranty.
Customization Plan: HiCom Solutions expects 50% payment upfront as the deposit to start working on your projects. After you approve the final delivery and send the last 50%, HiCom Solutions will deliver all source codes and documents via email. Each Customization project will include 1 year free bug warranty
NOTE: The 1 year warranty does not apply for any source code which is modified by you or any other third parties rather than HiCom Solutions. So it is highly recommended to use HiCom Solutions' service to reskin or customize the source code.
HiCom Solutions offers these source codes ‘ as is ’, with no implied meaning that they will function exactly as you wish, or function with all 3rd party components and plugins. Further, HiCom Solutions offers no support if you make changes to the source code and they cause problems. HiCom Solutions does, however offer support for errors and bugs pertaining to the original source codes only.
Your questions will be answered within 24 hours (1 business day) via Email or Skype live chat. Kindly note that HiCom Solutions do not work at weekends and outside it's office hours.
HiCom Solutions do not offer call support at this time. Email and Skype live chat offers the best way for HiCom Solutions to help Clients because:
- We can send you links, screen captures, etc.
- We can track all support requests.
- We can route complex questions to the appropriate staff member.
- We can investigate complex questions without putting you on hold.
- We can lower the price by not adding expensive call support fee.
HiCom Solutions' source codes are digital products which can not be returned once you receive them. Therefore, HiCom Solutions does not have any refund policy. Please read the product description, video, demo and ask questions carefully before buying. Instead of refund policy, HiCom Solutions provides 1 year free bug warranty which fix all bugs found from the original source codes. So customers can be confident to buy source codes knowing that all bugs will be fixed at no charge by HiCom Solutions. Kindly note that HiCom Solutions is not responsible for bugs caused by your own or any 3rd parties' modification.
Should the project be postponed or cancelled by the client, then the client shall be liable for our fees, costs and expenses up to the time HiCom Solutions are notified in writing of such cancellation. You agree not to use any sighted revisions as they remain the property of HiCom Solutions
After the completion of The Project, HiCom Solutions might include the information of the project in our Portfolio. If you decide you don’t want to be included, please let us know before the finalization of your project. You may also be asked to fill in a questionnaire with the option to include a testimonial paragraph for the HiCom Solutions. You are under no obligation to do so but your feedback is always appreciated.
All content, including imagery, published on the http://hicomsolutions.com.au domain, including site content published on the showcase, is property of HiCom Solutions and under copyright. Any replicated site content must be authorized and clearly referenced back to the source. Content from the web site shall not be used or exploited for any commercial and non-private purposes without the prior written consent of HiCom Solutions.
Our company reserves the right to change or modify current Terms and Conditions with no prior notice.